Courses › Sales skills, selling across cultures, and the objections per market
Objections Japanese and Korean buyers raise against a supplier from China, and the answer to each one
Prevent deal delays by understanding Japanese and Korean pharma buyer concerns.
The moment it goes wrong
Your sales team often faces unexpected silence or vague rejections from Japanese and Korean buyers. Deals stall because your team cannot directly address their specific quality or regulatory worries. This leads to lost opportunities and significant revenue loss for your company.
What changes after this course
Your team will confidently answer typical questions from Japanese and Korean pharmaceutical clients. They will clearly articulate compliance with specific regional Good Manufacturing Practice guidelines. You will receive a verifiable training record for all participating sales personnel.
How long it takes, by who is listening
Nobody spends a day in a classroom. Every module exists in three lengths; a person takes the length their role needs, and every length ends with the same recorded questionnaire, so the training record is complete either way.
| Who takes this course | Length | Total time |
|---|---|---|
| Business development and export sales | Briefing | 1 h |
| Owner, CEO and board | Briefing | 1 h |
What is in the course, module by module
6 modules. Under each title are the three things the listener can do afterwards; the audio itself runs 10 to 50 minutes depending on the length chosen. Each module ends with a multiple-choice questionnaire whose result is recorded per person for your auditor. Your human-resources or quality manager decides what counts as passed and when a level is retaken.
1Understand Japanese PMDA expectations for imported pharmaceutical products.
- Learn the specific requirements of the Pharmaceutical and Medical Devices Agency (PMDA) for foreign manufacturers.
- Identify key sections of the Japanese Good Manufacturing Practice (GMP) guidelines relevant to suppliers.
- Recognize the common mistake of overlooking the Foreign Manufacturer Accreditation system.
2Answer Japanese buyer questions about your Quality Management System.
- Explain how your Quality Management System (QMS) aligns with Japanese Good Manufacturing Practice principles.
- Describe the documentation required to demonstrate QMS effectiveness to a Japanese auditor.
- Understand the cost of insufficient documentation during a Japanese regulatory inspection.
3Satisfy Korean Ministry of Food and Drug Safety requirements for imports.
- Recognize the specific regulations from the Ministry of Food and Drug Safety (MFDS) for foreign suppliers.
- Identify the critical documents needed for product registration with the Korean MFDS.
- Understand the mistake of not having a local agent for Korean market entry.
4Resolve Korean buyer doubts about your GMP compliance and quality control.
- Articulate how your facility meets Korean Good Manufacturing Practice (GMP) standards.
- Detail the quality assurance processes that satisfy typical Korean pharmaceutical company expectations.
- Learn how a single deviation can delay an entire product batch approval in Korea.
5Improve communication with Japanese and Korean pharmaceutical procurement teams.
- Recognize the importance of indirect communication styles in Japanese business interactions.
- Understand the role of hierarchy and consensus-building in Korean decision-making processes.
- Identify how a lack of clarity in proposals can lead to a complete communication breakdown.
6Build lasting trust with Japanese and Korean pharmaceutical clients.
- Develop a proactive communication plan to address potential concerns before they arise.
- Understand the value of providing comprehensive data packages for all product queries.
- Learn the mistake of underestimating the long-term investment required for these markets.
Price for this title
One licence, 6 modules in all three lengths, included in every purchase, every employee of the legal entity, 12 months. Pick your company size.
Cheaper as part of a track pack or company library. Delivered within 72 hours of payment or the course is free.
Custom course or custom pricing? A course built on your own procedures and products, a mixed bundle, several legal entities, or a budget that does not fit a table: tell us on WhatsApp and you have a written quote the same day.
Ask about custom courses and custom pricingWho this is for
Roles: Owner, CEO and board, Business development and export sales,
Businesses: every kind of pharma company
Countries: China
What you receive
- Audio modules in all three lengths, included in every purchase. The briefing for the board and the sales floor, the standard run for regulatory and quality, the expanded walk-through for the bench. One price buys all three; each person takes the length their role needs. Listen on the commute, at the bench, in the car.
- Made to be listened to. A narrator with character, a story in every module and real examples from the buyer's side of the table. Not a read-out of the guideline that puts the room to sleep.
- Companion workbook. Exercises and checklists per module, ready to file.
- Full transcript. Searchable, printable, quotable in your procedures.
- Source for every fact. Each statement links to its guideline, regulation or paper, so an auditor can check it.
- Certificate per learner. Name, course, hours, guideline version, date.
- Auditable training record. Per-person export for your quality file, the document inspectors ask for under EU GMP Chapter 2.
English first. Other languages are available in test mode on request.
Request a free sample module