Courses › Sales skills, selling across cultures, and the objections per market
Objections Indian buyers raise against a supplier from Taiwan, and the answer to each one
You need to close deals in India, but their objections stop your Taiwan team cold.
The moment it goes wrong
Your sales team in Taiwan works hard, but Indian buyers often raise specific concerns that are not addressed. This leads to stalled negotiations, lost tenders, and wasted travel budgets. Each delayed deal costs revenue and market share, impacting quarterly targets significantly.
What changes after this course
Your team will confidently address common Indian buyer objections regarding quality, regulatory compliance, and logistics. They will articulate clear, concise answers that satisfy concerns and move deals forward. You will receive a full training record and certificates of completion for all participants.
How long it takes, by who is listening
Nobody spends a day in a classroom. Every module exists in three lengths; a person takes the length their role needs, and every length ends with the same recorded questionnaire, so the training record is complete either way.
| Who takes this course | Length | Total time |
|---|---|---|
| Business development and export sales | Briefing | 1 h |
| Owner, CEO and board | Briefing | 1 h |
What is in the course, module by module
6 modules. Under each title are the three things the listener can do afterwards; the audio itself runs 10 to 50 minutes depending on the length chosen. Each module ends with a multiple-choice questionnaire whose result is recorded per person for your auditor. Your human-resources or quality manager decides what counts as passed and when a level is retaken.
1Identify core Indian market drivers and buyer priorities.
- The Indian pharmaceutical market's structure and key growth segments are clearly outlined.
- Understand the significance of cost-effectiveness and volume in Indian procurement decisions.
- Recognize the primary regulatory bodies governing drug and device imports into India.
2Address Indian regulatory concerns with precise, accurate information.
- Explain the requirements for a Certificate of Pharmaceutical Product (CoPP) under Schedule Y.
- Clarify how Taiwan's good manufacturing practice (GMP) standards align with Indian Drug Rules.
- Identify the specific documents required by the Central Drugs Standard Control Organization (CDSCO).
3Reassure Indian buyers about product quality and manufacturing standards.
- Detail Taiwan's stringent quality control processes from raw material sourcing to finished product.
- Present specific audit results from international bodies relevant to Indian standards.
- Explain how batch consistency and stability data are maintained and presented to buyers.
4Negotiate pricing and payment terms effectively with Indian buyers.
- Understand the Indian buyer's perspective on competitive pricing and value for money.
- Formulate flexible payment term proposals that mitigate perceived financial risks.
- Identify common mistakes in initial price quotations that can stall negotiations.
5Resolve Indian buyers' logistics and supply chain reliability questions.
- Outline clear shipping routes and estimated transit times from Taiwan to major Indian ports.
- Explain contingency plans for potential delays or disruptions in the supply chain.
- Detail the documentation required for smooth customs clearance into India.
6Cultivate strong, lasting relationships with key Indian pharmaceutical clients.
- Understand the cultural nuances of business communication and negotiation in India.
- Identify key decision-makers and influencers within Indian pharmaceutical companies.
- Develop strategies for post-sale support and proactive communication to ensure client satisfaction.
Price for this title
One licence, 6 modules in all three lengths, included in every purchase, every employee of the legal entity, 12 months. Pick your company size.
Cheaper as part of a track pack or company library. Delivered within 72 hours of payment or the course is free.
Custom course or custom pricing? A course built on your own procedures and products, a mixed bundle, several legal entities, or a budget that does not fit a table: tell us on WhatsApp and you have a written quote the same day.
Ask about custom courses and custom pricingWho this is for
Roles: Owner, CEO and board, Business development and export sales,
Businesses: every kind of pharma company
Countries: Taiwan
What you receive
- Audio modules in all three lengths, included in every purchase. The briefing for the board and the sales floor, the standard run for regulatory and quality, the expanded walk-through for the bench. One price buys all three; each person takes the length their role needs. Listen on the commute, at the bench, in the car.
- Made to be listened to. A narrator with character, a story in every module and real examples from the buyer's side of the table. Not a read-out of the guideline that puts the room to sleep.
- Companion workbook. Exercises and checklists per module, ready to file.
- Full transcript. Searchable, printable, quotable in your procedures.
- Source for every fact. Each statement links to its guideline, regulation or paper, so an auditor can check it.
- Certificate per learner. Name, course, hours, guideline version, date.
- Auditable training record. Per-person export for your quality file, the document inspectors ask for under EU GMP Chapter 2.
English first. Other languages are available in test mode on request.
Request a free sample module