Courses › Sales skills, selling across cultures, and the objections per market
Objections Chinese buyers raise against a supplier from Taiwan, and the answer to each one
Know how to answer every Chinese buyer objection and secure the next deal.
The moment it goes wrong
Your sales team struggles when Chinese buyers question your Taiwan origin or regulatory alignment. Misunderstandings about quality standards or documentation lead to stalled negotiations. Valuable contracts are lost, and market entry is delayed, costing significant revenue.
What changes after this course
Your team will confidently address common Chinese buyer concerns about Taiwan sourcing and regulatory differences. They will know the precise answers to questions on quality, supply chain, and certifications. You will receive a full training record and certificates of completion for each participant.
How long it takes, by who is listening
Nobody spends a day in a classroom. Every module exists in three lengths; a person takes the length their role needs, and every length ends with the same recorded questionnaire, so the training record is complete either way.
| Who takes this course | Length | Total time |
|---|---|---|
| Business development and export sales | Briefing | 1 h |
| Owner, CEO and board | Briefing | 1 h |
What is in the course, module by module
6 modules. Under each title are the three things the listener can do afterwards; the audio itself runs 10 to 50 minutes depending on the length chosen. Each module ends with a multiple-choice questionnaire whose result is recorded per person for your auditor. Your human-resources or quality manager decides what counts as passed and when a level is retaken.
1Confidently address questions about Taiwan's origin and supply chain stability.
- Understand the political sensitivities influencing buyer questions about product origin.
- Identify specific supply chain continuity concerns related to cross-strait dynamics.
- Learn how to articulate Taiwan's independent and resilient pharmaceutical supply chain.
2Clearly explain compliance with Chinese NMPA pharmaceutical regulations.
- Detail the NMPA's Good Manufacturing Practice (GMP) requirements for imported pharmaceutical products.
- Describe the NMPA registration process and required documentation for Taiwan-made items.
- Clarify equivalency pathways and mutual recognition for specific regulatory standards.
3Reassure buyers about Taiwan's high-quality pharmaceutical production standards.
- Outline the Pharmaceutical Inspection Co-operation Scheme (PIC/S) GMP standards followed in Taiwan.
- Present evidence of international certifications and successful audit outcomes for Taiwan facilities.
- Explain the quality control measures that prevent common manufacturing deviations and ensure product integrity.
4Streamline the import process and prevent customs delays for China-bound goods.
- Describe the essential documentation required for pharmaceutical imports from Taiwan to mainland China.
- Identify common customs clearance bottlenecks and strategies to proactively avoid them.
- Estimate typical lead times for shipping and customs procedures for various product types.
5Justify pricing and demonstrate value against mainland Chinese competitors.
- Analyze the cost components influencing pricing for Taiwan-sourced pharmaceutical products.
- Formulate value propositions that highlight quality, reliability, and specific advantages.
- Explain the long-term cost benefits of a stable and compliant pharmaceutical supply chain.
6Build strong relationships and ensure ongoing trust with Chinese pharmaceutical buyers.
- Identify specific communication strategies to foster trust with Chinese pharmaceutical buyers.
- Outline the importance of cultural etiquette in pharmaceutical negotiations and business interactions.
- Develop a follow-up plan that reinforces commitment and addresses post-sale concerns effectively.
Price for this title
One licence, 6 modules in all three lengths, included in every purchase, every employee of the legal entity, 12 months. Pick your company size.
Cheaper as part of a track pack or company library. Delivered within 72 hours of payment or the course is free.
Custom course or custom pricing? A course built on your own procedures and products, a mixed bundle, several legal entities, or a budget that does not fit a table: tell us on WhatsApp and you have a written quote the same day.
Ask about custom courses and custom pricingWho this is for
Roles: Owner, CEO and board, Business development and export sales,
Businesses: every kind of pharma company
Countries: Taiwan
What you receive
- Audio modules in all three lengths, included in every purchase. The briefing for the board and the sales floor, the standard run for regulatory and quality, the expanded walk-through for the bench. One price buys all three; each person takes the length their role needs. Listen on the commute, at the bench, in the car.
- Made to be listened to. A narrator with character, a story in every module and real examples from the buyer's side of the table. Not a read-out of the guideline that puts the room to sleep.
- Companion workbook. Exercises and checklists per module, ready to file.
- Full transcript. Searchable, printable, quotable in your procedures.
- Source for every fact. Each statement links to its guideline, regulation or paper, so an auditor can check it.
- Certificate per learner. Name, course, hours, guideline version, date.
- Auditable training record. Per-person export for your quality file, the document inspectors ask for under EU GMP Chapter 2.
English first. Other languages are available in test mode on request.
Request a free sample module