Terms of Service

Provider: the operator of pharmalectures.com. Contact: [email protected].

1. Scope, parties and acceptance

1.1. These Terms of Service (the “Terms”) constitute a legally binding agreement between the operator of pharmalectures.com (the “Provider”, “we”, “us” or “our”) and the legal entity identified in an order placed through pharmalectures.com (the “Customer”, “you” or “your”). The Provider and the Customer are each a “Party” and together the “Parties”.

1.2. The Terms apply to every quotation, order, order confirmation, invoice, licence, delivery, sample module, certificate, training record and ancillary service (together the “Services”) supplied by the Provider through or in connection with the website at pharmalectures.com (the “Site”), to the exclusion of any general terms and conditions of purchase of the Customer, whether or not referred to in a purchase order, which are hereby expressly rejected.

1.3. The Terms are accepted at the moment the Customer, acting through an authorised representative, ticks the acceptance box on the order page and activates the control labelled “I have read the Terms of Service and confirm the order” (the “Confirmation”). The Customer acknowledges that the Provider records, as evidence of the Confirmation and of the identity of the accepting representative, the date and time of the Confirmation, the version of the Terms displayed, the network address, the user agent string, the language preference, the referring page and the approximate location derived from the network address, together with the name, company, electronic mail address and telephone number entered in the order, and that this record constitutes conclusive evidence between the Parties of the Customer’s acceptance of the Terms in the version so recorded.

1.4. The person performing the Confirmation represents and warrants that he or she is duly authorised to bind the Customer, that the Customer is acting in the course of its trade, business or profession and not as a consumer, and that the Customer has read and understood the Terms in their entirety, including, without limitation, Sections 15 through 18.

1.5. The version of the Terms in force is identified by a version number displayed at the head of this document. The version applicable to an order is the version displayed on the Site at the moment of Confirmation.

2. Definitions

2.1. “Course” means a titled programme of audio modules listed in the catalogue of the Site, together with its companion workbook, transcript, source references, questionnaire and such further materials as the Provider elects to deliver with it.

2.2. “Module” means one audio recording within a Course, delivered in one or more lengths, together with its corresponding workbook section, transcript and questionnaire.

2.3. “Content” means every Course, Module, workbook, transcript, source reference, questionnaire, certificate template, sample, summary, description, outline and every other work, text, recording, image, datum or material supplied by the Provider under the Terms, in whatever form and however delivered.

2.4. “Licence” means the non-exclusive, non-transferable, revocable right granted to the Customer under Section 7 for one named Learner to access one Course for the Licence Term.

2.5. “Learner” means a natural person who is an employee, officer, director, contractor or agent of the Customer and whom the Customer designates to receive access to a Course under a Licence.

2.6. “Licence Term” means the period of twelve months beginning on the day the Course is first made available to the Customer.

2.7. “Order” means the Customer’s request for Licences to one or more Courses placed through the Site and recorded in the order page identified by a unique token sent to the Customer’s electronic mail address.

2.8. “Order Confirmation” means the electronic mail sent by the Provider upon Confirmation, to which the invoice is attached.

2.9. “Payment Receipt” means the moment at which the full invoiced amount, free of bank charges and currency conversion deductions, is credited to the bank account designated in the invoice.

2.10. “Delivery” means the transmission of the Content of an ordered Course to the electronic mail address recorded in the Order, or the making available of that Content at a location communicated to that address.

2.11. “Business Day” means a day other than a Saturday, Sunday or public holiday in the jurisdiction of the Provider.

3. The Services

3.1. The Provider produces and supplies in-company training Courses for personnel of companies active in the pharmaceutical, active ingredient, contract manufacturing, biologics, packaging, wholesale, distribution and trading sectors. Courses are delivered as audio recordings in up to three lengths per Module, with a workbook, a transcript, source references, a questionnaire per Module and, where the questionnaire is completed, a certificate per Learner and a training record for the Customer’s quality system.

3.2. The catalogue on the Site describes each Course by title, scope, number of Modules and intended audience. Catalogue descriptions, outlines and sample Modules are indicative of the subject matter and form of a Course and do not constitute a contractual specification of its exact wording, duration, structure or sources, which the Provider may vary in the course of production.

3.3. The Provider may offer, at its discretion and on terms agreed separately in writing, custom Courses built around the Customer’s own procedures, onboarding programmes and periodic updates. Unless otherwise agreed in writing, the Terms apply to such custom work with the necessary changes.

3.4. The Provider does not operate a learning management platform, does not host Learner accounts and does not monitor Learner activity. Distribution of Content to Learners, administration of questionnaires, retention of certificates and maintenance of training records within the Customer’s quality system are the responsibility of the Customer.

4. Ordering, confirmation and invoicing

4.1. An Order is placed by adding one or more Courses to the cart on the Site, entering the number of Licences per Course, the invoicing currency and the Customer’s details, and submitting the Order. The Provider thereupon sends an electronic mail to the address entered, containing a link to the order page. Until the link is opened, the Customer’s electronic mail address is unverified and no Order exists.

4.2. On the order page the Customer may change the number of Licences, request sample Modules, change the invoicing currency and correct its details, and may thereafter perform the Confirmation. No Content is delivered and no invoice is issued before Confirmation.

4.3. Upon Confirmation the Provider issues an invoice, numbered sequentially, stating the Courses, the number of Licences, the net price per Course per year, the total, the currency, the payment terms and the Provider’s bank details, and sends it attached to the Order Confirmation. The Customer agrees to receive invoices in electronic form only.

4.4. The Confirmation constitutes the Customer’s binding offer to purchase the Licences described in the order page. The contract between the Parties is concluded on dispatch of the Order Confirmation. The Provider may decline an Order, in whole or in part, for any lawful reason, including sanctions and export control considerations, before dispatch of the Order Confirmation, in which case no payment is due.

4.5. Any purchase order number, cost centre, project reference or similar identifier supplied by the Customer is included on the invoice as a courtesy only. The absence or inaccuracy of such an identifier does not affect the validity of the invoice or the due date.

5. Prices, currency and taxes

5.1. Prices are stated per Licence per year and are calculated per Course as the number of Licences multiplied by the number of Modules multiplied by the list price per Module, reduced by a volume discount that increases continuously with the number of Licences on that Course. The applicable discount percentage is shown on the Site and on the invoice. Prices are rounded to the nearest whole unit of the invoicing currency.

5.2. Prices are quoted in the base currency of the Provider and converted, where the Customer selects another currency, at the reference rate indicated on the Site at the time of Confirmation, adjusted by the conversion margin stated there. The amount stated on the invoice in the invoicing currency is the amount payable; the Provider bears no risk of subsequent currency fluctuation and the Customer bears no benefit of it.

5.3. All prices exclude value added tax, goods and services tax, sales tax, withholding tax and every other tax, duty, levy or charge of any kind, which, where applicable, are payable by the Customer in addition. Where the Customer is required by law to withhold any amount from a payment, the Customer shall gross up the payment so that the Provider receives the full invoiced amount net of such withholding, and shall furnish the Provider with the corresponding tax certificate.

5.4. Where the Customer supplies a value added tax identification number, the Customer warrants that it is valid and that the Customer is a taxable person in the jurisdiction indicated, and shall indemnify the Provider against any tax, interest or penalty arising from an incorrect number or an incorrect indication of status.

5.5. The Provider may change list prices and the discount schedule at any time. Changes do not affect Orders already confirmed.

6. Payment and the delivery promise

6.1. Invoices are payable by bank transfer within 14 days of the invoice date, in the invoicing currency, to the bank account stated on the invoice, quoting the invoice number as the payment reference. The Customer bears all bank charges, correspondent bank charges and currency conversion costs, so that the Provider receives the full invoiced amount.

6.2. Delivery of the ordered Courses commences upon Payment Receipt and not before. No Content, other than freely available sample Modules, is delivered on account of an unpaid Order.

6.3. The Provider undertakes to effect Delivery of every ordered catalogue Course within 72 hours of Payment Receipt (the “Delivery Promise”). The Delivery Promise is measured from Payment Receipt as defined in Section 2.9 and never from the date of the Order, the Confirmation, the Order Confirmation or the invoice. Where payment is received in part, the Delivery Promise does not start to run until the balance is received. Where the Provider is unable to identify a payment because the invoice number is missing from the payment reference, the Delivery Promise runs from the moment the payment is identified.

6.4. The Delivery Promise does not apply to custom Courses, to Courses for which the Customer has requested changes after Confirmation, to Courses whose Delivery is delayed by circumstances described in Section 20, or to Delivery to an electronic mail address that rejects, filters, quarantines or fails to receive the Provider’s messages.

6.5. If the Provider fails to meet the Delivery Promise for a catalogue Course for reasons within its control, the Customer’s sole and exclusive remedy is, at the Customer’s election communicated in writing within ten Business Days of the expiry of the Delivery Promise, either Delivery of the Course as soon as practicable or cancellation of the Licences to that Course and refund of the amount paid for them. No other remedy, damages or compensation is available in respect of late Delivery.

6.6. Amounts unpaid when due bear interest at the statutory rate for commercial transactions applicable at the Provider’s seat, without the need for a reminder, and the Provider may recover reasonable collection costs. The Provider may suspend performance of any Order and any Licence while any amount due from the Customer remains unpaid.

6.7. The Customer may not withhold, set off or deduct any amount from a payment due to the Provider on account of any claim, whether under the Terms or otherwise, unless that claim has been acknowledged by the Provider in writing or established by a final judgment.

7. Licences and scope of use

7.1. Subject to Payment Receipt and to the Customer’s continued compliance with the Terms, the Provider grants the Customer, for each Licence purchased, a non-exclusive, non-transferable, non-sublicensable, revocable right to permit one named Learner to listen to, read and use the Content of the corresponding Course, in all lengths delivered, for the Learner’s own training in the service of the Customer during the Licence Term.

7.2. The Customer shall maintain a record identifying the Learner assigned to each Licence. A Licence may be reassigned to a replacement Learner where the original Learner leaves the service of the Customer or changes role, provided that no more Learners access a Course at any time than the number of Licences purchased for that Course.

7.3. The Customer shall not, and shall not permit any Learner or third party to: (a) copy, reproduce, distribute, publish, broadcast, transmit or make available the Content to any person other than a Learner holding a Licence; (b) sell, resell, rent, lease, lend, sublicense or otherwise commercialise the Content; (c) modify, adapt, translate, abridge, summarise, create derivative works of or incorporate the Content into other training materials, except for internal notes made by a Learner for personal use; (d) remove, obscure or alter any proprietary notice, source reference or disclaimer in the Content; (e) use the Content to train, fine-tune, prompt or evaluate any machine learning model or automated system; (f) upload the Content to any public or third-party platform, repository, learning management system accessible to persons other than Learners, or file sharing service; or (g) use the Content for any purpose other than the training of Learners.

7.4. The Customer may store the Content on the Customer’s own systems and on an internal learning management system accessible only to Learners for the duration of the Licence Term and, thereafter, may retain one archival copy of the transcript, workbook, completed questionnaires, certificates and training record solely as evidence of training for inspection and audit purposes.

7.5. The Customer is responsible for every act and omission of its Learners and of any person who obtains access to the Content through the Customer, as if it were the act or omission of the Customer.

8. Intellectual property

8.1. All intellectual property rights in and to the Content, the Site, the catalogue, the course titles, outlines, structures, recordings, voices, scripts, workbooks, questionnaires, templates, trade marks and trade names, and all modifications and derivatives thereof, are and shall remain the exclusive property of the Provider or its licensors. Nothing in the Terms transfers any ownership interest to the Customer. All rights not expressly granted are reserved.

8.2. Where the Customer supplies procedures, documents, brand elements or other materials for a custom Course, the Customer grants the Provider a non-exclusive, royalty-free licence to use them for the purpose of producing and delivering that Course, and warrants that it holds the rights necessary to do so.

8.3. The Customer shall promptly notify the Provider of any actual or suspected infringement of the Provider’s rights of which it becomes aware and shall reasonably cooperate in the enforcement of those rights.

9. Sample modules

9.1. The Provider may make one Module of a Course available free of charge as a sample. Sample Modules are supplied for evaluation only, are subject to Sections 7.3, 8, 15, 16 and 17, and may be withdrawn at any time. The provision of a sample Module creates no obligation on the Provider to supply the corresponding Course on any particular terms.

10. Customer obligations

10.1. The Customer shall: (a) provide accurate, complete and current information in the Order and keep it updated; (b) ensure that the electronic mail address recorded in the Order is monitored and able to receive messages and attachments from the Provider; (c) comply with all laws applicable to its use of the Content, including export control and sanctions laws; (d) obtain any licence, permit or consent required in its jurisdiction for the import and use of training materials; (e) ensure that Learners are informed of and comply with the restrictions in Section 7; and (f) implement reasonable technical and organisational measures to prevent unauthorised access to the Content.

10.2. The Customer is solely responsible for determining whether a Course is suitable for its personnel, its products, its procedures, its markets and its regulatory situation, and for the manner in which the Content is deployed within its organisation.

11. Confidentiality

11.1. Each Party shall keep confidential all non-public information of the other Party disclosed in connection with the Terms, shall use it only for the purposes of the Terms and shall not disclose it to any third party, save to its employees, advisers and subcontractors who need to know it and are bound by obligations of confidentiality no less strict. This Section does not apply to information that is or becomes public through no fault of the receiving Party, was lawfully known to it before disclosure, is independently developed, or must be disclosed by law or by order of a competent authority.

11.2. The Content constitutes confidential information of the Provider. The commercial terms of an Order, including prices and discounts, constitute confidential information of both Parties.

12. Data protection

12.1. In connection with an Order the Provider processes the business contact details of the Customer’s representatives, the information recorded under Section 1.3, invoicing data and correspondence, as controller, for the purposes of concluding and performing the contract, invoicing, accounting, evidencing acceptance of the Terms, defending legal claims and complying with legal obligations. Such data are retained for as long as required by those purposes and by applicable retention laws.

12.2. The Provider does not receive the names of Learners unless the Customer chooses to supply them, for example for the purpose of certificates. Where the Customer supplies Learner names, the Provider processes them solely to produce the requested certificates and training records and deletes them when no longer needed for that purpose.

12.3. The Provider uses third-party service providers for electronic mail delivery, hosting and payment processing, some of which may be located outside the Customer’s jurisdiction, under contractual safeguards appropriate to the transfer. Further information is available on request at [email protected].

13. Certificates and training records

13.1. A certificate is issued per Learner per Course upon the Customer’s confirmation that the Learner has completed the Modules and the questionnaires. The pass mark, if any, the number of attempts and the consequences of an unsuccessful attempt are determined by the Customer in accordance with its own training procedure. The certificate records that the Learner has taken the Course and completed its questionnaires; it is not a professional qualification, accreditation or regulatory authorisation and does not certify competence.

13.2. The training record is a template completed by the Customer and retained in the Customer’s quality system. The Provider does not retain copies of completed training records unless the Customer requests it in writing.

14. Term, renewal and expiry

14.1. Each Licence runs for the Licence Term and expires automatically without notice. Renewal requires a new Order at the prices then in force. The Provider may, but is not obliged to, remind the Customer of an approaching expiry.

14.2. Upon expiry of the Licence Term the rights granted under Section 7.1 cease, and the Customer shall cease to make the Content available to Learners, subject only to the archival right in Section 7.4.

15. Nature of the Content

15.1. The Content is educational and informational material produced for the general training of personnel. It is prepared on the basis of publicly available legislation, guidelines, regulatory publications, scientific literature and industry practice as understood by the Provider at the time of production, and it is written for a general audience within the sectors described in Section 3.1.

15.2. The Content does not constitute legal, regulatory, medical, pharmaceutical, scientific, technical, financial, tax or other professional advice, and it is not a substitute for such advice obtained from a qualified professional who is familiar with the Customer’s specific products, processes, facilities, jurisdictions and circumstances. No attorney-client, consultant-client or other professional relationship is created between the Provider and the Customer or any Learner by the supply or use of the Content.

15.3. The Content is not an official publication of, and is not endorsed, approved or reviewed by, any regulatory authority, standards body, inspectorate, pharmacopoeia, trade association or university, and references to such bodies, to legislation and to guidelines are made for identification and educational purposes only.

15.4. Nothing in the Content constitutes an undertaking that compliance with its contents will result in compliance with any law, regulation, guideline, standard or inspection expectation, or will prevent any deviation, observation, finding, warning, recall, rejection, loss of business or other adverse outcome.

16. Accuracy, currency and the Customer’s duty of review

16.1. The Provider applies a research and verification process modelled on scientific quality standards in the production of the Content, under which the material facts stated in a Course are sourced and the source references are supplied with the Course. The Customer acknowledges, however, that pharmaceutical regulation, guidance and market practice are subject to frequent amendment, divergent interpretation between jurisdictions and authorities, and transitional arrangements, that the Content is prepared at a point in time and is not automatically updated thereafter, and that human and automated research, verification, drafting, translation and recording processes are, like all such processes, capable of error and omission.

16.2. Accordingly, and notwithstanding any other provision of the Terms or any statement on the Site or in any Course, the Provider makes no representation, warranty, undertaking or guarantee, whether express, implied, statutory or otherwise, that the Content, or any part of it, is accurate, complete, current, reliable, error-free, fit for any particular purpose, applicable to the Customer’s products, processes, facilities or markets, or consistent with the law, guidance, interpretation or inspection practice in force in any jurisdiction at the time of Delivery or at any time thereafter. Without limiting the generality of the foregoing, the Provider shall not be liable for any information in the Content that is or becomes stale, superseded, incomplete, misstated, mistranslated, misattributed, misinterpreted or otherwise wrong, whether at the time of Delivery or subsequently, however such defect arose and whether or not the Provider was aware or ought to have been aware of it.

16.3. The Customer shall, as a condition of its use of the Content, review every Course in full, through a person qualified in the relevant subject matter and familiar with the Customer’s own products, procedures, markets and regulatory situation, before the Course is released to any Learner, and shall verify independently, against the primary legal, regulatory and scientific sources applicable to the Customer, every statement of fact, law, guidance or practice on which the Customer or its Learners intend to rely. The Customer bears the sole responsibility for the decision to release a Course to its Learners, for the suitability of the Content for its purposes, for the verification of the Content against current sources, for the identification and correction of any error or omission, and for every regulatory, operational, commercial, scientific or other decision, act or omission made or taken in reliance on the Content, whether by the Customer, a Learner or any third party.

16.4. The Customer shall notify the Provider in writing at [email protected] of any error, omission or outdated statement it identifies in the Content. The Provider will consider such notifications in good faith for the purpose of improving future productions, but is under no obligation to correct, update, reissue or replace delivered Content, and the making of any correction shall not constitute an admission of liability or an acknowledgement that the Content was defective.

16.5. To the fullest extent permitted by law, all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law, custom or the law of any jurisdiction, including any implied terms as to satisfactory quality, merchantability, fitness for purpose, accuracy, non-infringement and the use of reasonable skill and care, are excluded from the Terms. The Content and the Services are supplied on an “as is” and “as available” basis with no warranty of any kind.

16.6. The Customer acknowledges that the price of the Licences has been calculated on the basis of the allocation of responsibility and the exclusions and limitations set out in Sections 15, 16, 17 and 18, that it has had the opportunity to take independent advice on the Terms, that the Content is one input among others into its own training and compliance system, and that it would not be reasonable to expect the Provider to assume responsibility for the Customer’s regulatory compliance or business outcomes at the prices charged.

17. Limitation of liability

17.1. Nothing in the Terms excludes or limits the liability of either Party for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

17.2. Subject to Section 17.1, the Provider shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, for any: (a) loss of profit, revenue, business, contracts, customers or anticipated savings; (b) loss of or damage to goodwill or reputation; (c) loss, corruption or inaccuracy of data; (d) cost of procuring substitute training, advice or services; (e) regulatory fine, penalty, sanction, observation, finding, warning letter, suspension, revocation, recall, rejection, detention, import refusal or remediation cost; (f) product liability or claim by a patient, customer or third party; (g) wasted expenditure or management time; or (h) indirect, special, incidental, exemplary, punitive or consequential loss or damage of any kind, in each case howsoever arising, even if foreseeable or if the Provider was advised of the possibility of it.

17.3. Subject to Sections 17.1 and 17.2, the total aggregate liability of the Provider to the Customer arising out of or in connection with the Terms, an Order, the Content and the Services, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, shall not exceed the amount actually paid by the Customer to the Provider for the Licences to the specific Course giving rise to the claim in the twelve months preceding the event giving rise to the claim.

17.4. Any claim against the Provider must be notified in writing, with reasonable particulars, within three months of the date on which the Customer became aware or ought reasonably to have become aware of the facts giving rise to it, failing which the claim is irrevocably waived. No proceedings may be commenced more than one year after that date.

17.5. The Provider shall have no liability whatsoever for the Content of free sample Modules.

18. Indemnity

18.1. The Customer shall defend, indemnify and hold harmless the Provider, its owners, officers, employees, contractors and licensors from and against all claims, demands, proceedings, losses, damages, liabilities, fines, penalties, costs and expenses, including reasonable legal fees, arising out of or in connection with: (a) the Customer’s or any Learner’s use of the Content; (b) any decision, act or omission of the Customer, a Learner or a third party made or taken in reliance on the Content; (c) any breach of Sections 7, 10 or 16.3 by the Customer or a Learner; (d) any claim that materials supplied by the Customer under Section 8.2 infringe the rights of a third party; or (e) any claim by a Learner, employee, customer, patient, authority or other third party relating to training delivered by the Customer using the Content.

19. Suspension and termination

19.1. The Provider may suspend or terminate any Licence and any Order with immediate effect by written notice if the Customer: (a) fails to pay any amount when due and does not remedy the failure within ten Business Days of notice; (b) breaches Section 7 or Section 8; (c) becomes insolvent, enters into liquidation, administration, receivership or any analogous procedure, or ceases to carry on business; or (d) becomes subject to sanctions or export control restrictions that prevent the Provider from lawfully performing.

19.2. Upon termination the Customer shall cease all use of the Content, shall delete every copy other than the archival copy permitted by Section 7.4, and shall certify such deletion in writing on request. Termination does not relieve the Customer of the obligation to pay amounts accrued, and Sections 1.3, 5, 6.6, 6.7, 7.3, 7.5, 8, 11, 12, 15, 16, 17, 18, 19.2, 22 and 23 survive termination or expiry.

20. Force majeure

20.1. Neither Party is liable for any delay or failure in performance, other than an obligation to pay, caused by events beyond its reasonable control, including acts of God, epidemic, war, terrorism, civil unrest, governmental action, sanctions, labour dispute, failure of utilities or telecommunications, failure of hosting, electronic mail or payment service providers, cyber attack, or failure or delay of a subcontractor caused by any of the foregoing. The time for performance is extended by the duration of the event. The Delivery Promise is suspended for the duration of any such event.

21. Changes to the Terms

21.1. The Provider may amend the Terms from time to time by publishing a new version on the Site with a new version number. The amended Terms apply to Orders confirmed after publication. Orders already confirmed remain governed by the version accepted at Confirmation, as recorded under Section 1.3.

22. Governing law and jurisdiction

22.1. The Terms, every Order and every non-contractual obligation arising out of or in connection with them are governed by the laws of the jurisdiction in which the Provider has its registered seat, to the exclusion of its conflict of laws rules and of the United Nations Convention on Contracts for the International Sale of Goods.

22.2. The courts of the place of the Provider’s registered seat have exclusive jurisdiction over any dispute arising out of or in connection with the Terms or an Order, without prejudice to the Provider’s right to bring proceedings against the Customer in the courts of the Customer’s seat or of any place where the Customer has assets.

22.3. Before commencing proceedings, the Parties shall attempt in good faith to resolve any dispute by negotiation between senior representatives for a period of thirty days from written notice of the dispute.

23. General provisions

23.1. The Terms, together with the Order, the order page as it stood at Confirmation and the Order Confirmation, constitute the entire agreement between the Parties with respect to their subject matter and supersede all prior negotiations, representations and agreements, whether written or oral. Each Party acknowledges that it has not relied on any statement, promise or representation not expressly set out in the Terms.

23.2. If any provision of the Terms is held invalid, illegal or unenforceable, that provision shall be applied to the maximum extent permissible and the remaining provisions shall continue in full force. The Parties shall negotiate in good faith a valid provision that achieves, as nearly as possible, the economic effect of the invalid provision.

23.3. No failure or delay by either Party in exercising any right under the Terms operates as a waiver of it, and no single or partial exercise of any right precludes any further exercise of it or of any other right.

23.4. The Customer may not assign, transfer, charge, subcontract or otherwise deal with any of its rights or obligations under the Terms without the prior written consent of the Provider. The Provider may assign or transfer its rights and obligations to any successor or affiliate, and may subcontract production, hosting, delivery and payment services, remaining responsible for the performance of its subcontractors.

23.5. Nothing in the Terms creates a partnership, joint venture, agency, employment or fiduciary relationship between the Parties. No third party has any right to enforce any term of the Terms.

23.6. Notices under the Terms shall be in writing and sent by electronic mail to [email protected], in the case of the Provider, and to the electronic mail address recorded in the Order, in the case of the Customer, and are deemed received on the next Business Day after transmission, absent a delivery failure message.

23.7. The English language version of the Terms prevails over any translation. Headings are for convenience only and do not affect interpretation. The words “including” and “in particular” are illustrative and do not limit the generality of the preceding words.

24. Contact

24.1. Questions about the Terms, notifications under Section 16.4 and notices under Section 23.6 should be addressed to the operator of pharmalectures.com at [email protected].

Terms of Service version 2026-10-10.